Amber
Activity overview
Latest activity by Amber
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Amber created an article,
How to Update Paycheck Format in Workday
## How to Update a Paycheck in Workday: A Step-by-Step GuideIn today’s fast-paced work environment, ensuring your paycheck is accurate is essential. Workday, a widely-used enterprise HR and payrol...
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Amber created an article,
Northern Trucking Reports
Please access your reports here: https://z3n-amber.zendesk.com/explore/dashboard/external
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Amber created an article,
License Information
There are two main places where driver's License Information can be added: Employee File Tab and Driver Qualification Tab. This section will address the Driver Qualification Tab. To update the Li...
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Amber created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Amber created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Amber created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Amber created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Amber created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Amber created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Amber created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
- Amber
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